Internship – Digital Guest Management (f/m/d)

Intern / Student, Full-time · Herzogenaurach

ABOUT OUR COMMUNITY
Team triumphs ego – and that’s how we play.
We keep it real – as a diverse team of talented individuals, we act together to make our world a happier place. 
 
We are a community - not because we work together, but because we trust, respect and care for each other. We have unique passions, common goals, and a clear brand manifesto that keeps us focused. Our purpose, our mission, our beliefs, our culture, our values, and everything else in between guides our action. Pretty much the only thing our manifesto won’t tell you is how to play your role in our community, we have a culture of responsibility – so that’s something you’re going to have to figure out yourself. But of course, we will empower you on your journey through leadership that favours context over control.   
 
Inspired by the spirit of sports, we also cultivate an active mindset in everything we do. We believe creativity and agility thrive with fast decision-making and by embracing process-light paths. So be ready to make your ideas happen, be yourself and bring your entrepreneurial spirit.
WHAT YOU'LL DO
The digital event and guest management team builds a solid base for multiple projects within our agency by using our multi-functional event management software solutions in a wide range of projects and events.  
 
You will support the project managers in the team with the integration of our tools according to deadlines and budget considerations.  
 
You will work alongside the project managers in collecting all necessary tool-related requirements and assist in finding the most suitable solutions. 
 
You will learn the process of how to set up the event management tool (website, registration forms, design, e-mails, etc.) in close cooperation with our colleagues and all stakeholders involved (main departments: hospitality, corporate communications, graphics, brand experiences, etc.). Additionally, you will be in charge of maintaining data sets and the creation of high quality reports. 

  • Assist our project managers in all event management tool related topics
  • Get insights in managing and executing event management tools & maintaining data sets 
  • Create reports on a regular base to keep all stakeholders updated 
  • Be responsible for integrating the event management tools in several projects and events, incl. specific functions 
  • Implement necessary processes within the software from the first briefing to go-live on a guest facing level
  • Develop concepts and strategies in cooperation with our project managers 
  • Draft and maintain project plans, timelines, internal and external presentations and documentations  
  • Independently manage assigned project areas while making sure that the project lead is updated at all times 
  • Build and develop project management skills and take over responsibility in a global agency
WHO YOU ARE
Real impact comes from real people and real stories and your story looks a little like this…
  • Education. You are a student of business administration/marketing/IT or have an equivalent education in event or project management. 
  • Skills. You have first experience in working with MS Office and web-based software, knowledge in HTML/CSS is an advantage. 
  • Organized & Independent. Your working style is independent and flexible and you are structured and coordinated. 
  • Open Minded. You are open-minded and always interested in newest trends. 
  • Communication. You are comfortable with open dialogue in team settings and have very good language skills in English (verbal & written). 
  • Detail Oriented. You have an eye for the details and you enjoy working with data and numbers. 
  • Hands-On Mentality. You like to take on responsibility. 
  • Service Mentality. You like to serve in a manner that will elicit a positive response. 
  • Passionate. You have a passion for sports, culture and sustainability. 
  • Purpose Driven. You are driven to create real change in people’s lives.
YOUR BENEFITS
  • act.3 on tour: join our community and work in an exciting international and interdisciplinary environment with over 18 community bases spanning 6 continents.  
  • Learning & education: access to training, workshops and custom personal development programmes via our ACT.CADEMY. 
  • Our way of acting:opportunities for flexible work arrangements and inspiring office design and set-ups. 
  • Feel good management:open access to coffee, tea and healthy buffets in our community bases.  
YOU & ACT.3
act.3 is an equal opportunity employer. We believe real impact comes from real people and real stories. Everyone has a story to tell, and they should be heard, valued and respected. No matter where you come from, what you look like, or what you passion is. We celebrate our uniqueness and actively empower an inclusive and equitable world for all. Our community is for everyone, and so is our workplace. Mind matters more than numbers. We value real relationships built on trust and respect. We see each other at eye-level, inside and outside of work. This means we believe in heart counts and not headcounts. It’s our differences that enable us to shape the future of brands through people, community and culture and make our ideas happen.
About us

We are a community of real  people who turn our passion into impact. We shape the future of brands through  people, community and culture. We make ideas happen.

We began our journey as an exclusive partner of adidas, UEFA, and FC Bayern in 2012, from our headquarters in Herzogenaurach, Germany. Since then, we have continued to push the boundaries of human interaction. We understand what society and our world need.

Our purpose is to enable each  other and brands to create real change in people’s lives, ultimately making our  world a happier place. Community and culture are therefore a core part of our  work. We approach marketing holistically and have expertise in strategy,  creative and experiences. We are now a global community with over 250 individuals  in 18 global offices spanning 6 continents. We collaborate with handpicked  partners all over the world to bring beauty to the spheres of sport, culture  and sustainability.

Your application!
We appreciate your interest in act.3. Please fill out the following short form. If you have any difficulties uploading your data, please contact us via email at info.hr@weareact3.com.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).

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