Senior Venue Manager (f/m/d)

Team triumphs ego – and that’s how we play. 
We keep it real – as a diverse team of talented individuals, we act together to make our world a happier place. 
We are a community - not because we work together, but because we trust, respect and care for each other. We have unique passions, common goals, and a clear brand manifesto that keeps us focused. Our actions are guided by our purpose, mission, beliefs, culture, values, and everything in between. Pretty much the only thing our manifesto won’t tell you is how to play your role in our community; we have a culture of responsibility, so that is something you’ll have to figure out for yourself. But, of course, we will empower you on your journey through leadership that favors context over control. 
We are inspired by the spirit of sports and strive to cultivate an active mindset in all that we do. We foster creativity and agility by embracing quick decision-making and process-light paths, so be prepared to put your ideas into action, be yourself, and bring your entrepreneurial spirit. 
 

Your opportunity as SENIOR VENUE MANAGER (F /M /D) includes managing and running a multi-purpose sport, culture venue, and community-oriented space in the heart of Berlin. It serves as a hub for various athletic activities. It is designed to accommodate various sports, from team sports like football and basketball to individual activities like strength training and yoga. The facility also hosts events, tournaments, and competitions.
 You will be responsible for overseeing the day-to-day operations of our venue(s) to ensure that every event is executed seamlessly. This role requires a blend of strong leadership, operational expertise, and customer-focused management. You will work closely with the activations and marketing teams, as well as external stakeholders, to deliver exceptional events while maintaining the highest standards of safety and efficiency.
 In this role you will actively...

• Communicate across teams to connect all stakeholders.
• Act as a true leader to ensure a high-performing, service-oriented team culture
• Manage external service providers (e.g., security, technical services, cleaning)
• Ensure that all venue expenses are within the budget and identify ways to decrease operational costs.
• Optimize venue and work processes proactively.
• Take care of the appearance of the location as well as compliance to the hygiene rules. Responsibility for the functionality and condition of the entire facility.
• Be responsible for administrative and organizational duties of the daily business e.g. accounting, invoice checking, inventory system, creating reports.
• Obtain offers with clients and suppliers.
• Coordinate the internal teams and the external maintenance, repairs, and technical services
• Oversee staff scheduling as well as recruitment of new team members.
• Drive highest venue standards and assigned projects independently.
• Serve as the primary point of contact for event organizers, providing support and guidance throughout the planning and execution process.
• Ensure all event specifications are met, including technical, catering, and logistical requirements.
• Build and maintain strong relationships with key clients, stakeholders, vendors, neighbors and the city authorities to ensure the venue’s reputation as a leading event space.
• Enhance venue and client and reception in the city.
• Empower yourself to live out your passion for sports, lifestyle and venue management

Real impact comes from real people and real stories and your story looks a little like this…

• Experienced. You bring at least 5 years of previous professional experience in managing event location(s) or a venue like a gym or (yoga) studio
• Competent. You convince us with former experience and practical knowledge of state-of-the-art regarding running a venue, gym or studio. You are passionate about what you are doing, and you have a good understanding of the market.
• Communicative. You speak fluent English and German. 
• Outgoing. You are an outgoing, communicative, and charismatic person. 
• Service Driven. You have a strong customer orientation and a passion for providing high-standard service to your clients. 
• Organized. You have strong organizational skills and can multitask. 
• Open Minded. You bring a strong willingness to learn and a natural curiosity for trends.
• Passionate. You have a passion for events, sports, culture, lifestyle and sustainability. 
• Purpose Driven. You are driven to create real change in people’s lives. 
• Active Mindset. You enjoy working proactively and goal-oriented 
• Hands-On Mentality. You do not fear to tackle all kinds of tasks while combining your skills with a strong supplier network and are a problem-solving pro.

act.3 on tour: join our community and work in an exciting international and
interdisciplinary environment with over 18 community bases spanning 6
continents.
Learning & education: access to training, workshops, and custom personal
development programmes via our ACT.CADEMY.
Our way of acting: inspiring office design and set-ups
Feel-good management: open access to coffee, tea and healthy buffets in
our community bases.

act.3 is an equal opportunity employer. We believe real impact comes from real people and real stories. Everyone has a story to tell, and it is important that they are heard, valued, and respected. No matter where you come from, what you look like, or what your passion is, we celebrate our uniqueness and actively empower an inclusive and equitable world for all. Our community is for everyone, and so is our workplace. Mind matters more than numbers; we value real relationships built on trust and respect. We see each other at eye-level, inside and outside of work. This means we believe in heart counts and not headcounts. It’s our differences that enable us to shape the future of brands through people, community and culture and make our ideas happen.