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Project Manager Loyalty Program (f/m/d)

Herzogenaurach, Berlin
Full-time
Permanent employee
40,000 - 60,000 € per year

ABOUT OUR COMMUNITY

Team triumphs ego – and that’s how we play. 
We keep it real – as a diverse team of talented individuals, we act together to make our world a happier place. Explore more about our community culture here: https://www.weareact3.com/culture-and-careers/

WHAT YOU'LL DO

We are currently looking for a Project Manager Loyalty Program (f/m/d)! As part of the team you will have the opportunity to shape and support adidas’ global membership program, adiClub.
 
You will actively .. 
  • Communicate across teams and regions to align stakeholders, manage expectations, and ensure transparency throughout campaign planning and execution. 
  • Empower people, ideas and platforms by fostering collaboration, championing innovation, and enabling teams to deliver their best work. 
  • Optimise the process of campaign development and rollout—streamlining workflows, improving timelines, and ensuring operational excellence. 
  • Co-ordinate global campaign calendars, assets, and deliverables across internal teams, external agencies, and market stakeholders. 
  • Share insights, performance data and best practices to build knowledge, drive continuous improvement, and support strategic decision-making. 
  • Co-create campaign concepts, member journeys and activation strategies with creative, CRM, and product teams—ensuring relevance and resonance. 
  • Enhance the member experience by identifying opportunities for personalisation, engagement, and seamless integration across digital touchpoints. 
  • Develop scalable toolkits, templates and playbooks that support local market activation while maintaining global consistency. 
  • Drive innovation in loyalty marketing by translating member insights, digital trends and platform capabilities into actionable strategies 

WHO YOU ARE

Real impact comes from real people and real stories, and your story looks a little like this…
  • Education. You hold a university degree in business administration, marketing or a comparable qualification in event or project management, combined with 2–4 years of experience in a digital environment.
  • Organized & Independent. You work independently and flexibly with a structured, coordinated approach, demonstrating strong self-organization as well as effective time and budget management skills.
  • Tech-Savvy. You bring hands-on experience with tools such as Amplitude or Appsflyer and have a solid understanding of online transactional flows, funnel optimization, payment methods, and shipping process integration.
  • CMS Proficient. You are experienced in using CMS platforms for content management, updates, and structured publishing workflows.
  • Customer Journey Focused. You are able to conceptualize, build, and optimize end-to-end digital customer journeys tailored to different user segments.
  • CRM Experienced. You are skilled in managing customer databases, segmentation, data hygiene, automation flows, and reporting within CRM systems.
  • Data-Driven. You understand how data flows between tools, APIs, and platforms, ensuring consistent and seamless guest and customer experiences.
  • Quality-Focused. You are capable of testing, troubleshooting, and validating platform features across devices and environments to ensure high-quality delivery.
  • Technically Fluent. You can translate business needs into clear technical requirements and collaborate effectively with developers, vendors, and IT teams.
  • Multilingual. You communicate confidently in German and English, enabling effective collaboration in international environments.
  • Reliable. You manage your time effectively, take ownership of your responsibilities, and consistently meet deadlines.
  • Active Mindset. You thrive in dynamic environments, embrace change, and approach challenges with energy and a solution-oriented attitude.
  • Hands-On. You are proactive and resourceful, willing to dive into the details to turn ideas into reality.
  • Open-Minded. You value diverse perspectives, welcome feedback, and believe that strong collaboration leads to better outcomes.

YOU & ACT.3

act.3 is an equal opportunity employer. We believe real impact comes from real people and real stories. Everyone has a story to tell, and they should be heard, valued and respected. No matter where you come from, what you look like, or what you passion is. We celebrate our uniqueness and actively empower an inclusive and equitable world for all. Our community is for everyone, and so is our workplace. Mind matters more than numbers. We value real relationships built on trust and respect. We see each other at eye-level, inside and outside of work. This means we believe in heart counts and not headcounts. It’s our differences that we will shape the future of brands through people, community and culture and make our ideas happen.

About us

We are a community of real  people who turn our passion into impact. We shape the future of brands through  people, community and culture. We make ideas happen.

We began our journey as an exclusive partner of adidas, UEFA, and FC Bayern in 2012, from our headquarters in Herzogenaurach, Germany. Since then, we have continued to push the boundaries of human interaction. We understand what society and our world need.

Our purpose is to enable each  other and brands to create real change in people’s lives, ultimately making our  world a happier place. Community and culture are therefore a core part of our  work. We approach marketing holistically and have expertise in strategy,  creative and experiences. We are now a global community with over 250 individuals  in 18 global offices spanning 6 continents. We collaborate with handpicked  partners all over the world to bring beauty to the spheres of sport, culture  and sustainability.