Project Manager Loyalty Program (f/m/d)
ABOUT OUR COMMUNITY
We keep it real – as a diverse team of talented individuals, we act together to make our world a happier place.
We are a community - not because we work together, but because we trust, respect and care for each other. We have unique passions, common goals, and a clear brand manifesto that keeps us focused. Our purpose, our mission, our beliefs, our culture, our values, and everything else in between guides our action. Pretty much the only thing our manifesto won’t tell you is how to play your role in our community, we have a culture of responsibility – so that’s something you’re going to have to figure out yourself. But of course, we will empower you on your journey through leadership that favors context over control.
Inspired by the spirit of sports, we also cultivate an active mindset in everything we do. We believe creativity and agility thrive with fast decision-making and by embracing process-light paths. So be ready to make your ideas happen, be yourself, and bring your entrepreneurial spirit.
WHAT YOU'LL DO
- Communicate across teams and regions to align stakeholders, manage expectations, and ensure transparency throughout campaign planning and execution.
- Empower people, ideas, and platforms by fostering collaboration, championing innovation, and enabling teams to deliver their best work.
- Optimize the process of campaign development and rollout—streamlining workflows, improving timelines, and ensuring operational excellence.
- Coordinate global campaign calendars, assets, and deliverables across internal teams, external agencies, and market stakeholders.
- Share insights, performance data, and best practices to build knowledge, drive continuous improvement, and support strategic decision-making.
- Co-create campaign concepts, member journeys, and activation strategies with creative, CRM, and product teams—ensuring relevance and resonance.
- Enhance the member experience by identifying opportunities for personalization, engagement, and seamless integration across digital touchpoints.
- Develop scalable toolkits, templates, and playbooks that support local market activation while maintaining global consistency.
- Drive innovation in loyalty marketing by translating member insights, digital trends, and platform capabilities into actionable strategies.
WHO YOU ARE
- Organized. You excel in digital project management and thrive on keeping complex initiatives on track.
- Tech-savvy. You bring experience with tools like Jira, Smartsheet, CMSs, Amplitude, or Appsflyer.
- Communicative. You express ideas clearly and collaborate with ease across teams.
- Reliable. You manage time effectively and consistently meet deadlines.
- Passionate. You have a passion for sports, culture, and sustainability, and believe in the power of movement to connect and inspire.
- Purpose Driven. You are driven to create meaningful experiences that improve people’s lives and build lasting brand relationships.
- Active Mindset. You thrive in dynamic environments, embrace change, and approach challenges with energy and optimism.
- Hands-On Mentality. You’re proactive, resourceful, and ready to dive into the details to make things happen.
- Open-minded. You value diverse perspectives, welcome feedback, and believe that collaboration leads to stronger outcomes.
YOUR BENEFITS
- act.3 on tour: join our community and work in an exciting international and interdisciplinary environment with over 18 community bases spanning 6 continents.
- Learning & education: access to training, workshops, and custom personal development programmes via our ACT.CADEMY.
- Our way of acting: inspiring office design and set-ups.
- Feel good management: open access to coffee, tea, and healthy buffets in our community bases.
YOU & ACT.3
Über uns
Wir sind act.3 und wir sind mehr als nur eine Agentur. Wir sind eine Gemeinschaft und zusammen wollen wir mit unserer Leidenschaft nachhaltig die Zukunft von Marken durch Menschen und Kultur gestalten.
Im Jahr 2012 begann unsere Reise in Herzogenaurach als exklusiver Partner von adidas, der UEFA und des FC Bayerns. Mittlerweile sind wir auf der ganzen Welt zuhause, denn wir hinterfragen stetig unsere eigenen Grenzen und überschreiten diese im Austausch zwischen Menschen und Marken.
Unser Ziel ist es uns gegenseitig, und auch Marken zu befähigen, echte Veränderungen bei Menschen zu bewirken und letztendlich unsere Welt zu einem glücklicheren Ort zu machen. Das Miteinander und unsere Kultur sind daher zentrale Bestandteile unserer Arbeit. Wir glauben das Marketing niemals gleich sein kann, daher betrachten wir alles ganzheitlich: angefangen von Strategien, Kreativität bis hin zu Erlebnissen. Wir sind heute eine globale Gemeinschaft mit über 250 Mitarbeiter*innen in 18 Standorten vertreten auf 6 Kontinenten. So ist auch unser Netzwerk aus ausgewählten Partner*innen auf der ganzen Welt verteilt, um die Bereiche Sport, Kultur und Nachhaltigkeit zu bereichern.
